Reference

How 1f111 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, verify your payments, and keep your sessions secure. Access to this platform and the scope of data we process depends on your local law and eligible region.

Account data protectedbKash, Nagad, Rocket payment privacyYour rights, clearly statedLive casino and slots
1f111 How 1f111 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

Team online

Live Chat

Start a live chat session from your account dashboard to ask about data held on your profile or to flag a privacy concern directly with our team.

Email Support

Send a written request to our support address for data access, correction or deletion queries. We respond to privacy requests in writing so you have a record.

Account Help Centre

Log in and visit the Help section to find wallet-linked data queries, session history requests and guidance on updating your contact details.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use SSL encryption on every page where account data moves — login, deposit, withdrawal, and profile updates. Your bKash, Nagad, and Rocket account numbers are never stored in plain text on our servers; they appear only as masked references in your transaction history.

Cookie Use We use session cookies to keep you logged in across pages and analytics cookies to understand which sections load slowly on mobile. You can manage cookie preferences from your browser settings at any time.
Data Retention Active account data is kept for as long as your account remains open. After you close your account, we remove personal identifiers from live systems and retain only the transaction records required under applicable rules.
Account Security Each login triggers an OTP sent to your registered mobile number. If our system detects a login from an unrecognised device, your session is flagged and you are prompted to re-verify before accessing your wallet.
Your Rights You can request a copy of the personal data we hold, ask us to correct inaccurate details, or request deletion where no legal hold applies. Reach us via live chat or email and we will confirm the outcome in writing.

Common Questions About Your Privacy

These are the questions we hear most often from people checking their data rights before or after opening an account with us.

We collect your name, mobile number, and the payment method you link — bKash, Nagad, or Rocket. We also log your device type and IP address to protect your account from unauthorised access.

We share payment data only with the wallet provider processing your transaction — bKash, Nagad, or Rocket — and only to complete that specific deposit or withdrawal. We do not sell or rent your data.

Send a written request via the email address in your account Help section or start a live chat. We will confirm receipt and provide your data summary in writing within a reasonable time.

Yes. Once your account is closed and no legal hold applies, we remove personal identifiers from our active systems. Transaction records required under applicable rules are retained for the period those rules specify.

Every login sends an OTP to your registered mobile number. An unrecognised device triggers an additional verification step before your wallet becomes accessible, reducing the risk of unauthorised access.

The policy describes our data practices, but your rights and our obligations depend on your local law and eligible region. If access to this platform is restricted in your area, this policy applies only to the extent permitted.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.